Return Policy

UK & International orders

We assure you that we are always ready to refund your money if our product does not meet your expectations. While we are confident in our products, we recognize that everyone's taste in flavor is unique. With this in mind, we offer you a 14-day refund and replacement guarantee, which means you have 14 days after receiving your item to request a return or exchange. To receive our money-back guarantee, please follow these steps: To be eligible for a return, your item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. (Including the gift) Please include the receipt or proof of purchase. To initiate a return, please contact us at If your return is accepted, Postage will be at the buyer's expense. We recommend using registered/trackable post as we do not hold responsibility for lost packages. Please note that we cannot accept returns without prior authorization.

Bulk & Wholesale orders:

Bulk & wholesale orders do not qualify for our standard return or exchange services (unless there is a quality issue with the product). Therefore, we recommend utilizing our retail feature to purchase samples before placing large volume orders.